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Karamel

Human Veterinarian

Speak with a licensed veterinarian from home.

A WhatsApp conversation with a licensed veterinarian about your dog, cat or exotic companion animal. Send text, photos, videos and audio.

€14.99per conversation

Response < 30 min during opening hoursWeekdays 09:30–23:00 · Weekends 10:00–21:00

Guidance and orientation — a tele-advice does not replace a physical consultation when one is needed.

Illustration of a pet owner at home messaging with a licensed veterinarian

Three things to check before you pay

One minute here saves a lot of frustration later.

The conversation happens on WhatsApp

At checkout, enter a mobile number linked to WhatsApp. Our veterinarian's first message arrives there — with a wrong number, the conversation can never start.

Dogs, cats and small exotics only

Our veterinarians advise on dogs, cats and exotic companion animals (rabbits, birds, small NACs). For any other animal, start with the AI Veterinarian instead.

Discover the AI Veterinarian

Check the opening hours

Weekdays 09:30–23:00 and weekends 10:00–21:00. If you pay outside these hours, the veterinarian answers when the service reopens — not immediately.

Everything at a glance

Price
€14.99 per conversation
Channel
WhatsApp — number linked to WhatsApp required at checkout
Response
Within 30 minutes during opening hours
Opening hours
Weekdays 09:30–23:00 · Weekends 10:00–21:00
You can send
Text, photos, videos and audio
Animals
Dogs, cats and exotic companion animals (NACs)
Diagnosis & prescription
Not possible remotely — requires a physical examination
If it's serious
The vet directs you to a clinic, an emergency service or a home intervention

Severe or rapidly worsening symptoms? Contact an emergency veterinarian immediately. About home intervention