Veterinary teleadvice on WhatsApp
Need advice? Chat with a veterinarian in just a few minutes.
The teleadvice takes the form of a WhatsApp conversation with a veterinarian. Ask all your questions and send photos, videos or voice messages: the vet guides you and tells you what to do next.
€14.99per teleadvice
Teleadvice operated by
What to know before you pay
A number linked to WhatsApp
In the payment form, be sure to indicate a phone number linked to WhatsApp. The conversation with the vet starts directly on that number.
Reply within 30 minutes
A veterinarian replies within 30 minutes during the service's opening hours.
Service hours
- Weekdays 9:30 AM – 11:00 PM
- Weekends 10:00 AM – 9:00 PM
Outside these hours, the vet replies as soon as the service reopens.
Text, photos, videos and audio
Anything that helps the vet understand the situation is welcome: describe it, photograph it, film it or record a voice message.
No diagnosis, no prescription
Teleadvice does not replace a physical consultation. The veterinarian will not be able to make a diagnosis or to issue prescriptions.
Guidance towards the right care
If the vet deems it necessary, they may recommend a consultation at a practice or a Vet Emergency home intervention.
Everything at a glance
- Price
- €14.99
- Response time
- Within 30 minutes
- Hours
- Weekdays 9:30 AM–11 PM · weekends 10 AM–9 PM
- Channel
- WhatsApp conversation
- You can send
- Text, photos, videos and voice messages
- Animals
- Dogs, cats and exotic companion animals
- What you get
- Clear guidance and the next steps for your pet
- Diagnosis and prescription
- No — teleadvice does not replace a physical consultation when one is necessary
- Life-threatening emergency
- Call Vet Emergency directly, 24/7